EMR FAQ

General Questions

What medical specialists can use PatientTrac EMR?

Does PatientTrac have clinical intake elements specific to psychiatry?

Why do I need an EMR system?

Are you HIPAA compliant?

Will my patient data be secure?

How do I know it fits my workflow?

How do I use computer and EMR seamlessly during patient visit?

Can I use PatientTrac EMR from anywhere?

I have more than one location, can I use PatientTrac EMR?

What kind of computer skills are needed?

Is it easy to learn and use PatientTrac?

What operating systems does it work on?

Can I write electronic prescriptions with the PatientTrac EMR?

Can I submit insurance claims?

Does the EMR have built-in handwriting recognition?

Will you be ready to go ICD-10 by the 2014 deadline?

Do you offer a free trial?

Is your system internet based?

Are you planning an Internet-based edition?

Do you have an app for iPad?

Do you have Mac edition?


Pricing, Licensing and Financing

Can I afford an EMR?

How much will the system cost?

How is the software licensed?

Do you offer discounts for groups?

Do I need to pay for each person I hire?

What happens once I sign a contract?

Do you offer financing?

How do I get started?

Will it be cheaper to let PatientTrac bundle the hardware with the EMR and include costs of the hardware in the lease?


Hardware & Computers

What are the PatientTrac EMR hardware specifications and software requirements?

Can PatientTrac be used with Tablet PCs?

What if I already have computers and am not planning to purchase new hardware?

Why do I need a server?


Implementation and Support

Can you tailor PatientTrac to address the unique needs of my clinic?

Will I need specific IT resources to implement the system?

Will PatientTrac work with my existing practice management system?

What kind of training is provided by PatientTrac?

Does everyone in my office need to be trained?

Can I still see patients during the implementation process?

Is there a learning curve with the system?

What do I do with my paper records?

I'm planning to expand my clinic over the next year or two. Will PatientTrac be able to accommodate my growing needs?

How long does installation and implementation take to complete?

How often are updates released?

How are updates installed?

What kind of support does PatientTrac provide?

What exactly is included in my support services?


WE ARE DEDICATED TO PROVIDING YOU WITH THE BEST EMR TO HELP YOU TAKE THE BEST CARE OF YOUR PATIENTS!