Practice Management System

The PatientTrac family of products includes PatientTrac EMR, Practice Management and Billing Suite, and Patient Profiler (web-based patient portal or intra-office patient check-in portal). Our experience reveals that the best results are achieved with the complete PatientTrac solution. In our early development it became apparent that for optimal facility workflow, PatientTrac EMR needs an equally powerful fully integrated practice management system. In 2005, Practice Management and Billing Suite was created to facilitate a functional workflow, to maximize revenues and to ensure the desired “paperless environment” of an EMR system.

PatientTrac’s Practice Management application is designed to assist the physician in establishing and following an effective workflow in a medical facility.

Patient Profiler, Practice Management and Billing Suite are fully integrated with our EMR; patient demographic, clinical, insurance and encounter information is updated simultaneously in all three programs in real time in one database. There is no need for double data entry by the administrative or clinical personnel.

Once a patient has checked into the office using the PatientTrac Patient Profiler, the front desk staff AND clinical providers are notified of the patient’s registration. Secondly, upon completion of the patient’s encounter with a provider, the practice management application has already updated all coding/billing information and superbill, and any print-outs (such as medication information sheets or patient education) are waiting at the checkout station.

PatientTrac Practice Management and Billing Suite features and benefits include:

  • Multi-provider, multi-facility schedule
  • View by day or by week, with multiple facility locations
  • Ability to select providers on the scheduling screen to compare schedules side by side
  • Each encounter becomes a complete claim with CPT and diagnosis; no separate coding is needed
  • 5010 electronic insurance billing
  • Patient insurance, authorizations and copay management with complete reporting
  • Automated payments processing (ERA) – no need to post payments manually
  • Streamlined billing cycle with faster reimbursement
  • Complete patient billing and invoicing
  • Financial reports, provider productivity reports
  • Documentation of telephone messages and alerts with assigned follow-up to a staff member
  • Access to patient medications and refills
  • Read-only access to EMR notes for instant record request and patient correspondence
  • Customizable one-click patient and referral letters
  • Scanned documents easily accessible within EMR and Practice Management
  • Documentation of telephone messages
  • Documentation of patient alerts
  • Management of staff task assignment and reporting
  • Patient photo within the software
  • Contact management: insurance companies, medical contacts, legal contacts
  • Direct billing to vendors (legal, forensic psychiatry, contracted nursing homes)
  • No charge or license restrictions for administrative users