Privacy Policy

PatientTrac Information Technology Corporation respects the privacy of every person who visits our websites. This privacy policy outlines what information is collected from our visitors and how that information is used.

We have developed our privacy policy from industry guidelines and standards, and local, national, and international laws and requirements. This privacy policy is intended to comply with the safe harbor created by the U.S. Department of Commerce and approved by the European Union as compliant with the European Commission’s Directive on Data Protection. This privacy policy should be interpreted as necessary to ensure compliance with the safe harbor. The following summary highlights our strong commitment to protecting your privacy.

What Information Is Collected

Our primary goal in collecting your personal and practice information is to provide you with valid, up-to-date information about our company, products and services.

Personal Information
To grant access to certain information on our websites, we need to collect information identifying who you are, what facility/practice you are affiliated with, and your e-mail and mailing address. If you opt not to provide your personal information, you can still access our websites; however, you may be unable to submit a message or request a callback.

Aggregate and Statistical Data
We may collect certain aggregate data called web log information (such as your web browser, operating system, and pages visited) and use cookies when you visit sites. For instance, when you visit one of our sites, our web server will automatically recognize some non-personal information, including but not limited to the date and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g. Mozilla Firefox, Internet Explorer, Google Chrome), the type of operating system you are using (e.g., Windows 8 or Mac OS), the domain name and address of your Internet service provider (e.g., Comcast), and the IP address. Neither the web log information nor cookies collects any personal information. They do not contain personal information, such as your name or e-mail address, and cannot be used to identify our visitors.

How Information Is Used

Personal Information
We use personal and corporate information about you to deliver information about our products and services. We will contact you only if you have requested more information, or expressed a desire to speak to a sales representative or view a demo of our software. In this event, you and your business may receive advertising and marketing phone calls, faxes and emails.

Aggregate and Statistical Data
Web logs may be used if necessary to help identify any person attempting to hack into or damage our websites. We may use web log information about you to block access to our websites temporarily, or blacklist your IP address permanently, if we determine that you are attempting to gain unauthorized access to our websites. We may share web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.

How We May Share Information

We will not share, trade or sell personal information of our visitors for use by any business.

We will not share, trade or sell personal information about our visitors for use by any business.
PatientTrac Information Technology Corporation may be required to deliver your information to any person or company that acquires PatientTrac Information Technology Corporation under the terms of the acquisition/merger. PatientTrac Information Technology Corporation will ensure that any person or company to whom your information is transferred agrees to abide by the same privacy obligations as PatientTrac Information Technology Corporation. PatientTrac Information Technology Corporation also reserves the right to share the information in order to respond to duly authorized information requests by governmental authorities, or where required by law.

PatientTrac Information Technology Corporation adheres to U.S. Department of Commerce European Union Safe Harbor principles. If you feel that we may have violated Safe Harbor privacy principles, you may contact PatientTrac Information Technology Corporation or the U.S. Federal Trade Commission with your complaint.

Your Browser Cookies

Cookies help us make your visit to our websites more enjoyable and informative. Cookies are text information files that your web browser places on your computer when you visit a website. Our interactive chat may use such “cookie” technology to obtain non-personal information from you as an online visitor. As an example, this might entail recognizing several web page requests coming from the same computer and therefore the same visitor. Most browsers accept cookies automatically, but can be configured not to accept them, or to indicate when a cookie is being sent.

Data Security

PatientTrac Information Technology Corporation is committed to keeping the data you provide secure, and will take reasonable precautions to protect your personal information from loss, misuse or alteration.

Request to Delete Your Information

To request that we delete or update your personal information, or add your personal or business name to our Do Not Contact list, please email support@patienttrac.com.

WE ARE DEDICATED TO PROVIDING YOU WITH THE BEST EMR TO HELP YOU TAKE THE BEST CARE OF YOUR PATIENTS!